REFUND AND RETURNS POLICY
Thank you for choosing Colorado Peak Style LLC. We want you to be happy with your purchase, but if you are not satisfied with your order, our Refund and Return Policy will help you return or exchange your item.
- Return Terms
We accept returns within 7 days of receiving your item.
Products must be in original condition, unused, unwashed, and with all original tags and packaging.
Items that have been damaged by use are not eligible for return, please verify this before purchasing. - Return Process
To return an item, please follow the steps below:
Contact Customer Service: Please contact our Customer Service team by calling (970) 329-7260.
Obtaining a Return Authorization: Once a Return Authorization is issued, you will receive a confirmation email with return instructions and a return address.
Ship the Product: Package the product and return it, including the original packaging and all accessories/tags, as instructed. Please note that we recommend that you use a trackable mailing service and keep proof of mailing.
- Refund Processing
All eligible return items will be refunded upon receipt and inspection.
Refunds will be processed to the original payment method and are usually processed within 5-7 business days of receiving the return.
Shipping costs are not refundable unless we have shipped the item incorrectly or the product is defective. - Exchange Policy
If you wish to exchange an item, please return the original item following the return process and place a new order separately. - Damaged or Wrong Items
If the item you received was damaged during shipping or the item you received is not what you ordered, please contact our customer service team within 7 days of receiving the item. Please provide photos and order information and we will provide you with a replacement or refund service. - Final Terms
This policy applies to products purchased on the Colorado Peak Style LLC website.
We reserve the right to change this refund and return policy at any time. - Contact Information
If you have any questions or need further assistance, please feel free to contact us.
Thank you for your understanding and support, we look forward to providing you with quality products and services.